Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 15, 2025

Introduction

Inkd ("we," "our," or "us") operates the website inkd.space and related mobile applications (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or profile
  • Book appointments with tattoo artists
  • Upload photos or artwork
  • Communicate with artists or other users
  • Make payments for services
  • Contact us for support

Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

  • Device information (device type, operating system, browser type)
  • Usage data (pages visited, time spent, features used)
  • Location data (with your permission)
  • Log data (IP address, access times, referring URLs)
  • Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms when you connect your accounts
  • Payment processors for transaction information
  • Analytics providers for usage insights

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Connect you with tattoo artists and facilitate bookings
  • Personalize your experience and content
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing.

With Service Providers

We may share information with third-party service providers who assist us in operating our Service, such as payment processors, cloud storage providers, and analytics services.

For Legal Reasons

We may disclose information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

Business Transfers

In connection with any merger, sale of assets, or acquisition, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction and Updates

You can update or correct your personal information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to certain legal and operational requirements.

Opt-out of Communications

You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by updating your communication preferences in your account settings.

Data Processing Objection

You can object to certain types of data processing, such as processing for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze how you use our Service
  • Provide personalized content and advertisements
  • Improve our Service functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Some third-party services we use include:

  • Payment processors (Stripe, PayPal)
  • Analytics services (Google Analytics)
  • Cloud storage providers (AWS, Google Cloud)
  • Communication platforms (Twilio, SendGrid)

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email:privacy@inkd.space
Address:Austin, TX
Data Protection Officer:dpo@inkd.space